Business Process Optimisation

AccueilBusiness Process Optimisation

Digital transformation brings new challenges in optimizing and automating business processes. Business Process Management (BPM) is the discipline in charge of managing an organization’s processes, whether automated or not. It helps to increase the value of process chains by improving their performance.

Aligning processes with business objectives is a key factor in the successful digital transformation of companies. BPM addresses complex, cross-functional issues such as the collection of existing processes, the design of new processes, their modeling and execution. BPM also covers the optimization and automation of existing processes.

Our consultants can provide you with end-to-end support for your BPM issues, thanks to their cross-functional vision of the activities involved in your processes. From process auditing to optimization, not forgetting change management, our experts will help you increase your company’s value chain and improve the experience of your employees.

Our solutions

Existing process audit
  • Collection of processes and macroprocesses on all or part of a value chain
  • Modeling of existing processes
  • Analysis of each process step
  • Development proposal and modeling
  • Change management support
New process design
  • Process creation and modeling
  • Define metrics to monitor process performance
  • Implementation
  • Change management support
Building decision trees
  • Creation of decision trees to guide the choices of your employees or customers
  • Change management

Clients Benefits

  • Multidisciplinary expertise > Ensures a comprehensive, integrated approach at every stage of the transformation process
  • Customized Adaptability > Respect for scope/time/budget requirements our priority, adoption by teams and good control of project portfolio and roadmap (PMO)
  • Responsiveness to change > Remain responsive to market changes and internal needs, ensuring sustainable transformation
  • Resource Optimization > Solid business cases, to help you allocate your resources wisely, maximizing return on investment and minimizing potential risks
  • Performance Measurement and Transparency > Key Performance Indicators (KPIs) to measure the real impact of the transformation, providing transparent visibility of progress


Our “down to earth” methodological know-how is demonstrated by our skills clusters, made up of experts in agile transformation, methodologies and tools, organization and change management.


  • Solid organizational expertise, with a pool of over 200 consultants from the best schools, endowed with technical and functional know-how, giving us the skills needed to support CIOs in their transformation and change management
  • Certified experts: CBPA et OCEB, Lean Six Sigma, ITIL, PSPO 1
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